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THIS IS WHAT WE’RE MADE OF

Rafael, 6 years.

SnugZ USA is made of craftsmen, masters and heroes. People with a passion for quality and a strong drive for excellence. People that are proving that it can be done here in America and it can be done well. We work tirelessly to deliver your high quantity orders without ever sacrificing on quality. With every screen, every fill, and every stitch we feel that pride of ownership that only comes after years of paying the price, the days … and nights of perfecting and then perfecting again, and finally the realization that we’ve quietly, steadfastly, set the benchmark of our craft.

SnugZ is proud to be handcrafted in America by American workers – and that’s what we’re made of. Let us prove that we can deliver on high quantity orders instead of waiting for your order produced overseas. We will showcase many ‘How It’s Made’ videos and employee spotlights from our talented team throughout the year. We look forward to serving you and making 2017 a year to remember.

// #SZMade SnugZUSA.com //

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Do you know where your order is?

You: Picks up the phone to call the customer service line from a supplier that promised your order would be to you on time. That was 3 weeks ago…

Customer Service: No answer. Waiting, the phone rings at least 20 times.

You: Hang up and begin to wonder in frustration what you’re going to tell your client who’s waiting.

 

Unfortunately this scenario, for a lot of us, isn’t far from some of the customer service experiences we’ve had.  Don’t count on an over-seas supplier to deliver on time.

Fortunately at SnugZ USA we are open all year long and source from local inventory and products made right here in the USA.  Let us take care of your promo needs and give you peace of mind.

Trust us and order today: snugzusa.com

 

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Zip-It: Next Day Shipping

Zip-It

WHAT IS ZIP-IT?

“Zip-It” is SnugZ’s new next-day service program.  If you place your order before 2:00 pm EST, it ships the very next business day at no additional cost. Zip-It is available for our most popular items.

WHAT PRODUCTS QUALIFY FOR ZIP-IT SERVICE

Look for the “Z” symbol next to the item number in the SnugZ Catalog or online at snugzusa.com to indicate which items are offered on the Zip-It Next-Day service program.

#ZIPITGOOD

 

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More than 50 new products and counting…

We've Been Busy

 

WITH MORE THAN 50 NEW ARRIVALS IN 2016…WE’VE BEEN BUSY.

Do you remember the first order you ever made from SnugZ USA?  We bet you do!  Just like it was yesterday.

Make SnugZ your destination and check out all our new products here.  Here’s some great ideas to get you started:

  • Duo-Bottle
  • Zen Essential Oil
  • Sunscreen
  • Wax Warmer
  • New Linen Gift Bag
  • Tingle Lip Balm
  • SweetZ

SnugZUSA.com // #DestinationSZ

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Make it a HAPPY NEW YEAR!!

Yes, it’s THAT time of year again.

 

You know how it’ll go, oh seasoned sales pro!

You are already started kicking your pre-New Year’s resolutions into over drive.

 

“In 2016, I resolve: to eat less pie, spend  at least one hour every morning on follow ups AND make sure that I am able to fulfill all orders by my clients deadlines!”.

 

You start fantasizing how great it will be to fit into those jeans you haven’t been able to wear for the last couple of years AND being that ultimate superstar in your clients eyes! How wonderful it will feel when you deliver that order BEFORE the deadline— Oh, the tears in your customer’s eyes of pure un-adulturated joy and appreciation. They hand you a pie, you… WAIT! no pie… um… scratch that… they complement you on your weight loss… yeah, thats right!

 

Then you send in that first order of the year, and what do you hear? “No… sorry orders will be held up a couple of weeks because overseas shipments are on hold because of Chinese New Year”. OK… Lets try another supplier, “No, sorry cannot fulfill until the 3rd week in Feb”.

 

“Whaaat! Nooooo!” you cry.. you head over to the fridge for some comforting pie.

 

We have a simple solution to keep you on track with all of your resolutions.

 

Make yourself aware of suppliers who produce their own products on North American soil. Also, which ones that you know have ample stock to handle larger orders during this time of year. Not only will you be sure to get orders fulfilled on time, but you will be well taken care of if you need of an emergency reorder, have questions about ingredients, and stress-free knowledge that IF there is a problem of any kind, there will be a quick fix! Plus, there is always the good karma* knowing that you are keeping jobs in North America!

 

You would be amazed at the great products that are made right here in America!  SnugZ USA has a fantastic selection of quality products from lanyards, personal care products, food items, and NEW unique line of essential oils, soaps, bath salts, candles and more! All of our products are made in a certified FDA Registered Facility. That provides an extra level of care for your valued customers—Would you want to bathe with or eat something that you didn’t know was made from quality ingredients or where it came from? Sure your clients wouldn’t want to either! So meet their demands and show the love!

 

So here’s wishing you and your waistline a HAPPY STRESS FREE NEW YEAR from your friends at team SnugZ! Contact us for more information and, hey, we just love hearing from you!

 

*Note: Karma has less calories than pie and just as satisfying.

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June 2015 Most Valuable SnugZians

So you’ve found the one. The missing link to your dream team. After multiple resume scanning and countless interviews, you’re confident this new hire is both promising and a keeper! Anyone who’s part of the hiring process is familiar with the luxury of placing the right candidate for the position. So when you find that talent, the next challenge unfolds–keeping them!

Any employer knows this is easier said than done. Contributing writer, Ilya Pozin, wrote for Forbes Magazine naming a few tips to help retain top talent such as: aligning talent with goals, improve communication, reward your best people, and more.  Recognizing your All Stars can go a long way. Did you know a survey in 2013 revealed 88% of company wide employers have implemented some type of Recognition Employee program? That being said, we’d like to recognize our 2015 June SnugZians who have excelled in their position and bring substantial value to our organization on a daily basis. This month’s outliers are Servando Camacho, Cassie McBroom, and Lucy Marcelo.

 

Servando is one of our top CVC label machine operators, an instrument designed to label pens and balms of all sorts.  He’s an essential part of our workforce. Servando exemplifies our core value dedication, he is always willing to work overtime and adjusts his schedule to meet the needs of the team. We appreciate all that he does for us!  We look forward to having him as a part of the SnugZ family for years to come.

Outside of work, Servando is an avid sports fan—specifically soccer. He thoroughly enjoys playing the sport and roots for the renowned Futball Club Barcelona. When asked who his favorite player is, Servando has two: Lionel Messi and Javier Hernadez, better known among soccer fans as Chicharito.

Servando is approaching his 1.5 year mark at SnugZ USA.  He is from Rose Park, Utah and is the youngest of three children; he has two older sisters who are also SnugZians. A true family man, Servando’s favorite holiday is Christmas because his entire family gets together. Aside from family time, Servando is a big movie buff, his favorite sequence is the Fast and Furious series.

 

 

Cassie has been a member of the SnugZ Family for eight years now! She started in Customer Service and has touched various department responsibilities such as: Order Entry, Z collection, Trainer, and most recent–Order Support Supervisor. This past year, she has been a critical element in helping our outsourcing Order Entry become a success.  Cassie has taken the system and processes and is continually seeking methods to improve it; she streamlines communication and sees to it tasks are completed in a timely manner.  As a result of her dedication, we have seen our Order Entry errors decrease significantly this year and customer orders moving through our pipeline at an accelerated rate.

Cassie is not afraid to take charge. She is a great leader, teacher, and has been able to help many people throughout the company–not just in the Customer Service/Order Entry departments either.  She is dedicated to SnugZ USA and it shows in her work. Her ability to see the big picture has helped her team operate efficiently and makes it easier for everyone down the supply chain.  We are lucky to have Cassie as part of our family, and look forward to her future successes with us.

When she’s not exceling at work, Cassie owns a crazed passion for card making. She developed the skill for craft making from her mother who enjoys scrap booking. Cassie didn’t follow in her mom’s same desire but enjoys the quick replication of card making. Next, this foodie loves to cook, specifically breakfast food. Saturday mornings are common for Cassie to making breakfast or visit tasty breakfast eateries. When asked for her favorite diner, she recommends the Original Pancake House in Sugarhouse.

Cassie was raised in West Valley City and has two sisters, one older and younger. This middle child started her own family and has a beautiful 21-month old Lexi. Together they like to participate in weekend getaways with her family to timeshares in St. George, Park City, Midway, Utah. But her favorite of all is Oceanside, California.

 

 

Lucy has come a long way this past year in her role not only as a Supervisor, but a dedicated SnugZian. She has been instrumental to the growth and success at SnugZ USA.  Time and time again, Lucy has proven her enthusiasm to push her members with effective communication and building a strong core team. With that, Lucy is well recognized from her fellow teammates throughout the company and we’re privileged to have her on board. Thanks Lucy for all you do!

When she’s not helping out team members or working on orders, Lucy is the perhaps the biggest animal lover we know.  Her husband and her are parents to two Chi-Chons dogs (Bichon Frise and Chihuahua mix), Bobby and Chico, named after Lucy’s brothers. In addition, she has four fish that call her mom. She once rescued an injured pigeon off the streets and took her under her wing.

Lucy is approaching her four year tenure at SnugZ USA. She started in our shipping department, advanced to Quality Control, and was promoted to Assembly 1 Supervisor. One neat thing about Lucy is she doesn’t eat meat. A true vegetarian, she won’t even eat eggs because one day they were on their way to becoming baby chics she says. Furthermore, she’s addicted to chocolate. Sports and dancing keep Lucy alive. She loves Soccer and her favorite player is Cuauhtémoc Blanco; her favorite team is Club America. When it comes to two-stepping, she top three genres are Bachata, Salsa, and Banda!

Sources:

Pozin, I. (2013, December 4). Why your employees are leaving and how to stop them. Retrieved June 2, 2015, from http://www.forbes.com/sites/ilyapozin/2013/12/04/why-your-employees-are-leaving-you-and-how-to-stop-them/

Trends in Employee Recognition. (2013, June 1). Retrieved June 2, 2015, from http://www.worldatwork.org/waw/adimLink?id=72689

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Why choose compliancy?

 

In the promotional marketing industry, it is important to stress the value of compliancy for many reasons. First and foremost, “It’s the law,” states Richard Massey, in charge of Regulatory Affairs at SnugZ USA. “We ensure that we have done what we can to make our products safe.”

It is essential to create a safe environment for our employees and our customers. In doing so, we are one of the only lanyard, personal care, and food and gift facilities to be Quality Certification Alliance (QCA) accredited. We meet the QCA high standards for quality, are compliant, and socially responsible.

According to the QCA website, the “QCA Accreditation is a process of comprehensive validation that confirms a promotional products supplier has processes in place intended to detect and deter any non-compliant product from entering the marketplace. The QCA Certification Process harmonizes the ever-increasing array of compliance tools, identifies the most rigorous standards, measures these standards, and continuously revises and updates the measures and methodology to reflect evolving concerns. Accreditation / Certification is granted to companies who complete an independent third-party audit and comply with stringent standards, which are based upon a combination of state and national laws, international standards and industry-accepted best practices that are recognized for their strength and effectiveness by QCA Accredited companies, the promotional products industry and end-user clients.”

Having this accreditation of compliancy guarantees our customers a quality product they can trust. Our products have a low risk for potential recall issues, in turn, reducing cost and wasted time. This also allows us to improve products and standards within the industry, while making a positive environmental impact.

We don’t think compliancy is a choice; it’s a professional responsibility.

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A Brand Pursuing Manufacturing Excellence

Starting out as a company making custom eyewear retainers in 1981, their innovative spirit has helped to grow them into a large full scale facility, producing promotional items from lanyards to a full line of personal care items.

Through the years, SnugZ has perfected the process of manufacturing, not only creating a product of quality, but one that customers trust and know will arrive on time.